Request a Repair

To report any maintenance issues, please do so through your Street account via the app.

You can download the app below for your respect device.

For customers using iOS, use this link for the Apple App store:

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For customers using Android, use this link for the Google Play store:

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Emergency & Maintenance Reporting

For Emergencies:

If you have an urgent maintenance emergency, please call us immediately on 01823 478 575

For Non-Emergency Issues:

All other maintenance requests should be reported via our tenant app. This ensures your request is logged and dealt with as efficiently as possible.

Useful Emergency Contacts

  • Power Outages: National Grid – 105
  • Gas Leak or Carbon Monoxide Concern: National Gas Emergency Service – 0800 111 999
  • Water Supply Issues & Leaks: Wessex Water – 0345 600 4600
  • Blocked Drains & Sewer Issues: Wessex Water – 0345 600 4600
  • Police (Non-Emergency): 101
  • Fire, Police, Ambulance (Emergency): 999

For any urgent issues outside our office hours that could cause serious damage to the property, please use the emergency contact number above.